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STORE POLICIES

TERMS & CONDITIONS

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Effective Date: August 12, 2026  
Last Updated: August 12, 2026

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Welcome to White Sparrow Living ("we," "us," or "our"). These Terms & Conditions govern your access to and use of our website located at www.whitesparrowliving.com and any purchases made through our online store. 

 

By accessing our site or purchasing a product from us, you agree to be bound by these Terms & Conditions. Please read them carefully.

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1. General Conditions & Use of Store

  • By agreeing to these Terms & Conditions, you represent that you are at least the age of majority in your state or province of residence.

  • You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using our website.

  • We reserve the right to refuse service to anyone for any reason at any time.

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2. Products & Pricing

  • Product Descriptions: We make every effort to display the colors, textures, and details of our products (including Bible totes, covers, and accessories) as accurately as possible. However, actual colors may vary slightly depending on your device display.

  • Handmade & Unique Variations: Because many of our products are custom or finished in small batches, subtle variations in pattern placement or finish may occur.

  • Pricing & Availability: All prices are subject to change without notice. We reserve the right to modify or discontinue any product at any time without liability.

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3. Orders & Billing

  • Order Acceptance: We reserve the right to refuse or cancel any order placed with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

  • Accuracy of Account Information: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

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4. Shipping & Delivery
Shipping rates and estimated delivery times are calculated at checkout. 
White Sparrow Living is not responsible for shipping delays caused by carriers, weather events, or incorrect shipping addresses provided at checkout. Please review our Shipping Policy for full details.

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5. Intellectual Property

  • All content on this site, including text, graphics, logos, photos, product designs, and branding, is the exclusive property of White Sparrow Living and is protected by copyright and intellectual property laws.

  • You may not reproduce, duplicate, copy, sell, or exploit any portion of our site or products without express written permission from us.

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6. Limitation of Liability
To the fullest extent permitted by law, White Sparrow Living shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of our website or products.

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7. Governing Law
These Terms & Conditions and any separate agreements shall be governed by and construed in accordance with the laws of the State of California.

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8. Changes to Terms
You can review the most current version of the Terms & Conditions at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website.

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9. Contact Information
Questions about the Terms & Conditions should be sent to us at:
Email: hello@whitesparrowliving.com
Website: www.whitesparrowliving.com

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10. California Consumer Notice

Under California Civil Code Section 1789.3, California website users are entitled to the following specific consumer rights notice:

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The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210 or (916) 445-1254.

PRIVACY POLICY

​​Effective Date: August 12, 2026

Last Updated: August 12, 2026

 

At White Sparrow Living ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.whitesparrowliving.com or make a purchase from our store.

 

Please read this Privacy Policy carefully. By using our website, you consent to the practices described below.

 

1. Information We Collect

We collect information that identifies, relates to, or can be used to contact you ("Personal Information"). This includes:

 

  • Information You Provide to Us Directly:

    • Contact & Shipping Details: Your name, billing address, shipping address, email address, and phone number when you place an order or contact customer support.

    • Account & Email Subscriptions: Your email address when you sign up for updates, news, or promotional offers ("Get the Word!")

    • Customer Support & Inquiries: Any information or correspondence you provide when reaching out via email or our live chat feature.

       

  • Payment Details:

    • Payment transactions are processed securely through third-party payment gateways (such as Wix Payments, PayPal, or credit card processors). We do not store or retain your full payment card details on our servers.

       

  • Automatically Collected Information:

    • When you visit our website, our host platform (Wix) may automatically collect certain device and browser data, such as your IP address, browser type, operating system, referring URLs, and interaction history with our site.

       

2. How We Use Your Information

We use the information we collect for the following purposes:

 

  • Order Fulfillment: To process transactions, package your orders, and ship your items to your provided address.

  • Customer Communication: To send order confirmations, tracking information, and respond to your customer service requests.

  • Marketing Communications: With your consent, to send you emails about new product launches, promotions, and inspiration. You can unsubscribe at any time.

  • Site Improvement & Security: To analyze website traffic, maintain site functionality, detect fraud, and ensure overall site security.

     

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We only share information with trusted service providers who assist us in operating our website and business, including:

 

  • Service Providers: Platform hosts (Wix), payment processors, shipping/courier services, and email marketing services necessary to fulfill your orders and run our business.

  • Legal Compliance: If required by law, subpoena, or government order, or to protect the rights, property, or safety of White Sparrow Living, our customers, or others.

     

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies provided by Wix and analytics services to enhance your browsing experience, remember your cart items, and understand how visitors interact with our store. You can adjust your browser settings to refuse cookies, though some site features may not function properly as a result.

 

5. Data Security

We take reasonable technical and organizational measures to safeguard your personal information against unauthorized access, loss, or alteration. While we strive to protect your data, no method of transmission over the internet is 100% secure.

 

6. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal information:

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  • Access & Correction: You may request access to or correction of the personal information we hold about you.

  • Opt-Out of Marketing: You can opt out of receiving promotional emails at any time by clicking the "Unsubscribe" link at the bottom of any email or contacting us directly.

  • Data Deletion: You may request that we delete your personal information, subject to certain legal exceptions (such as tax or order history retention requirements).

     

7. Third-Party Links

Our website may contain links to external websites or social media channels. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their respective privacy policies.

 

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or relevant laws. Any changes will be posted on this page with an updated "Effective Date."

 

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us at:

 

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10. California Resident Privacy Rights

Under the California Consumer Privacy Act (CCPA/CPRA), California residents have specific rights regarding their personal information, including:

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  • Right to Know: The right to request what personal information we collect, use, and disclose.

  • Right to Delete: The right to request the deletion of personal information collected from you, subject to certain legal exceptions.

  • Right to Opt-Out / Do Not Sell or Share: We do not sell or share your personal information for monetary or other valuable consideration.

  • Right to Non-Discrimination: You will not receive discriminatory treatment for exercising any of your privacy rights.

 

To exercise any of these rights, please contact us at hello@whitesparrowliving.com.

Payment Methods

PAYMENT METHODS

We offer a variety of secure payment options at checkout for your convenience:

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• All major Credit & Debit Cards
• Apple Pay / Google Pay
• PayPal, Pay Later, & Venmo
• Buy Now, Pay Later Installments (Affirm, AfterPay, Klarna)

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All transactions are encrypted and processed securely. Your card details are never stored on our servers.

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